Questions

Things people ask

If the answer is not here, call us on +44 1334 000000 between 8am and 8pm and you will get a person.

What time is breakfast?
7:30 to 9:30 in the morning room, cooked to order. Vegetarian and vegan options always, gluten free with a day's notice. If you have an early ferry we will leave you something out the night before.
Is parking available?
Four free spaces in the courtyard, first come. Tell us when you book and we will hold one if we can. Street parking outside is unrestricted after 6pm and all day Sunday.
Can I cancel?
Free up to 48 hours before arrival. Inside 48 hours we charge the first night. The full detail is on the policies page.
Do you take dogs?
Yes, in the two ground floor rooms, at $15 per stay rather than per night. Not on the upper floors. Assistance dogs stay free and go anywhere.
What if I arrive late?
Anything after 9pm, let us know and we will leave a key in the box by the door and text you the code. There is no curfew once you are in.
Can I leave my bags?
Yes, before check in and after check out, at no charge. There is a locked cupboard off the hall.
Do you have family rooms?
The Loft Suite takes two adults and one child on an extra bed at $25 a night. Under twos are free in a cot, but we only have two cots so tell us early.
Is there a lift?
No. The house is listed and Georgian, and the Loft Suite is two flights up. One ground floor room has level access and a wet room.
Is Wi-Fi included?
Yes, throughout, and it is fast. There is no charge and no login beyond a password on the card in your room.
Do you have a restaurant?
Only breakfast. There are four places to eat within a five minute walk and we are happy to book you a table, which in July you will want us to do.
Can I get a late check out?
Check out is 11am, noon on Sundays. Later than that depends on the day and we cannot promise it in advance, but ask at breakfast and we will usually manage it out of season.
Do you charge a booking fee?
Not when you book direct. Rates include breakfast, VAT and Wi-Fi.